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Optimise your Internet Connection

Navigating the Connectivity Challenges of Remote Workers

Remote worker in home office, Optimise your internet connection to maximise productivity.
Productivity Hacks for Remote Workers

Welcome to our blog on 5 essential tips to optimise your Internet connection for remote working or home study. In this post we will look at the most common internet connection problems. And cover some simple DIY productivity hacks to help you solve those every day hurdles liked dropped video calls and buffering screens. And what to do if you are still experiencing unreliable connections to work or Online Lectures.

The Remote Worker’s Struggle

Remote workers and students can find themselves grappling with the frustrations of poor internet connections. And sometimes feels like a constant struggle to maintain a stable and fast connection. Disruptions in video calls, delayed responses in communication, and limited access to essential resources. This can result in decreased productivity, missed deadlines, and added stress. The frustration is compounded when tasks that require a reliable online connection become challenging or impossible to complete. Additionally, when a slow internet connection disrupts the collaboration and interaction that remote work and online learning depend on, can contribute to the feeling of isolation on-line workers can sometimes encounter. These challenges highlight the critical role a reliable internet connection plays in the success and well-being of those working or studying from the home office.

Identifying the Causes of Poor Internet Connectivity

Before we look at the solutions, let’s review the most common root causes of these frustrations. Distance from the router (hub), heritage constructed buildings with thick walls or new builds with insulated walls and irregular property layouts can weaken signals and slow your internet down creating wifi dead zones and unfit for purpose slow speeds.

5 Essential Tips to Optimise your Internet Connection

Now we’ve identified the main reasons for poor internet, lets look at our top 5 tips for creating a stress free, harmonious environment for working or studying from home.

  1. Optimal Router Placement: Place your router in a central location, minimising interference and maximising coverage.
  2. Update Router Firmware: Ensure your router’s firmware is up to date. Manufacturers often release updates that improve performance and security.
  3. Secure Your Network: Set a strong password for your wifi network to prevent unauthorized access, which can slow down your connection.
  4. Reduce Interference: Keep electronic devices away from your router, as they can interfere with signals. Also, choose the least crowded wifi channel.
  5. Power Line Adapters: Allow network connectivity over existing electrical wiring. Some users can get satisfactory network extension and are easy to install but can offer unreliable service.

Poor internet coverage and the possible reasons are covered in more detail another blog called 4 causes of poor WiFi signal.

We also discuss slow internet troubleshooting tips and measuring the performance of your network in our How to Test Wi-Fi Signal Strength.

Professional Installation for Lasting Reliable Connectivity

If the DIY steps don’t resolve your connectivity issues, then don’t worry there is internet connectivity help for home workers. A professionally installed home Wi-Fi network. This solution gives efficient connectivity across every corner of your property. It may surprise you that the cost of a professional WiFi system is comparable to mesh/booster systems and will deliver the most reliable and fastest wifi signal speeds throughout your property. So you can confidently connect, uninterrupted, to the internet from anywhere. 

The Benefits of Optimising your Internet Connection

  • Seamless Connectivity: Eliminate wifi dead zones and enjoy smooth connectivity all day, with a network tailored to your property’s specifications
  • Enhanced Productivity: No more slower upload and download speeds, enabling seamless file transfers and quick access to online applications.
  • Optimised Learning Environment: Students benefit from a reliable internet connection, promoting engagement and optimal performance in virtual classrooms.
  • Future-Proof Technology: Your network is designed with scalability in mind, ready to accommodate the latest technological advancements. Wi-Fi 7 is now available so you can affordably take better advantage of your Fiber to the Door data allocation.

Internet Solutions for Remote Workers

Recent studies have found that 85% of remote workers face connectivity issues, affecting overall work satisfaction. A professionally installed home wifi network. Wireless access points will consistently outperform DIY solutions, such as boosters and mesh systems in terms of coverage and reliability.

While our team at NetLinx Cabling specialises in delivering tailored WiFi solutions for Northwest England, we do understand the value of empowering users so they can optimise their own internet connections. Start with the DIY steps to enhance your connection. If your frustrations persist, NetLinx Cabling can provide the professional touch needed for smooth and streamlined connectivity.

Don’t Struggle Alone

All things considered when your frustrated, your productivity is taking a hit and you have wasted a lot of time on technology glitches. The DIY steps have not yielded the connectivity results you need. Don’t navigate the challenges of connectivity alone. You can call in tech support for remote working internet connectivity.  NetLinx Cabling as your trusted partner to deliver a seamless, professional, and lasting wifi solution. A professionally installed Wi-Fi network is the most reliable route to uninterrupted remote connectivity for both work and study. 

I hope you have found this blog on 5 Essential Tips to Optimise your Internet Connection for Remote Working helpful and as always don’t hesitate to get in touch with one of our friendly Wi-Fi installation team members.

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Discovering a Premium Home Network

Deciding on a premium home Wi-Fi solution
Choose a superior home Wi-Fi Solution

In an increasingly connected world, a strong and reliable Wi-Fi signal is essential for both work and leisure activities. However, achieving consistent Wi-Fi coverage throughout your home can be challenging, especially in larger spaces, buildings with thick walls or multiple floors. Two popular solutions for extending Wi-Fi range and ensuring reliable connectivity are setting up a home hardwired network with access points or implementing a mesh system. In this blog, we will explore the merits of hardwired access points versus mesh systems to determine the ultimate champion for the best home WiFi solution.

A hardwired network with access points involves running Ethernet cables throughout your home to connect access points strategically placed in various locations. Each access point is wired directly to your router, creating a seamless network that delivers a strong and stable Wi-Fi signal.

Mesh systems, on the other hand, rely on multiple interconnected devices, or nodes, to extend Wi-Fi coverage throughout your home. Each node acts as a transmitter and receiver, creating a mesh network.

Join us as we explore the intricacies of these options and unravel the secret to achieving high-speed, reliable, and whole-home WiFi coverage for the best home WiFi experience.

Reliability and Stability

When it comes to reliable and stable home Wi-Fi, hardwired access points prove their mettle. This is particularly important for households that rely heavily on internet connectivity for work, streaming, and other activities. A hardwired network provides a consistent and stable connection that is less likely to drop or experience interference. By establishing direct connections, they eliminate the uncertainties that can plague wireless networks. No more mysterious WiFi dropouts during crucial video conferences or sudden disconnections while streaming your favorite show. Hardwired access points provide a solid foundation, delivering consistent and dependable WiFi performance that keeps you connected at all times.

Faster Speeds

While mesh networks are designed to extend wireless coverage throughout a home, the more devices that are added to the network, the slower the overall speed becomes. With a hardwired network, each device is directly connected to the network, ensuring faster speeds and less latency.

Seamless Whole-Home Coverage

One of the key challenges in setting up a home WiFi network is achieving reliable coverage throughout your property. While mesh systems claim to offer whole-home WiFi coverage, they often fall short in delivering consistent signal strength to every corner. Hardwired access points, on the other hand, can be strategically placed throughout your home, guaranteeing reliable coverage even in the most remote parts of your house. By strategically placing access points throughout your house, you can create a comprehensive network that banishes WiFi dead zones to oblivion. From the basement to the attic, every corner of your property is engulfed in a reliable and robust WiFi signal. No more frustrating drops in connection as you roam from room to room, enjoying uninterrupted connectivity at every step.

Multiple Simultaneous Users

In High-Demand Environments, households with multiple devices and high bandwidth requirements, hardwired access points shine. They are ideal for homes with gamers, content creators, and those with a multitude of smart home devices. With their ability to handle heavy loads and simultaneous connections, hardwired access points ensure that every device receives the bandwidth it deserves. Multi users on a mesh system can create network congestion.

Customisation and Control

Hardwired access points offer a level of customisation and control that sets them apart from mesh systems. With dedicated access points strategically positioned, you have complete control over your WiFi network. You can fine-tune individual access point settings, optimize channel selection, and tailor the network to your specific needs. seamless connectivity for all your devices.

Signal Strength and Interference

Mesh systems strive to provide seamless hand-offs between nodes, the reality can be disappointing. As signals pass from one node to another, signal strength can waver, leading to potential performance hiccups. In addition, the crowded landscape of wireless signals in our modern homes can cause interference, further impacting WiFi signal strength. Hardwired access points, with their direct connections, stand strong against these obstacles, offering a more reliable and interference-free WiFi experience.

Scalability and Future-Proofing

Hardwired networks provide a solid foundation for future expansion and upgrades are also more scale able than mesh networks. With a mesh network, adding more devices to the network can lead to slower speeds and reduced performance. In contrast, a hardwired network can be easily expanded by adding additional Ethernet cables and switches, allowing for greater flexibility and scalability. As technology evolves, you can easily replace or upgrade individual access points without disrupting the aesthetics of your home. This future-proofing capability allows you to adapt to the changing WiFi landscape while maintaining the visual integrity of your living space.

Cost-effectiveness

Finally, hardwired networks are often more cost-effective than mesh networks. While mesh networks can be convenient and easy to set up, suitable for most technical abilities. They can also be expensive, particularly if you need to purchase multiple nodes to extend coverage throughout a larger or irregularly shaped home. In contrast, hardwired networks require fewer components and can be set up using affordable Ethernet cables and switches, but do require expertise for the initial set up.

The verdict: Best Home WiFi Solution

While mesh networks may be a convenient solution for some households where a quick and simple set up are a priority. However, if you’re looking for the best home WiFi solution a hardwired home network offers a number of advantages that make it a better solution for many others.  In the search for the ultimate home WiFi experience, hardwired access points emerge as the champions. With their unmatched reliability, speedy seamless whole-home coverage, scalability, aesthetically pleasant appearance and ability to handle multiple devices with ease, they offer a superior solution for high-speed and stable WiFi. So, as you asses the pros and cons, remember to consider the advantages of hardwired access points. Banish WiFi woes, and keep everyone happy with a truly supreme home WiFi experience. Enjoy uninterrupted online activities for everyone under your roof.

There you have it the Best Home WiFi Solution unveiledIf you would like further information, don’t hesitate to get in touch. Check out our website, drop us a mail or give us a call.

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Welcome to my blog post, today I will be discussing the various methods you could use to extend Wi-Fi to your garden office or any other building located away from the incoming source of the internet.

Extend Wi-Fi Outdoors
Internet connectivity to your garden office or studio

Extending your Internet Connection

There are many reasons to share an internet connection from one building to another. Projects such as garden offices, garage conversions, annex buildings, granny flats, shed workshops, portable offices, and connectivity for holiday accommodation, to name a few. All require robust, stable, and secure internet connectivity. WiFi can also be extended to outdoor areas to reliably access the internet from your garden patio, driveway, pool/bar area, or hot tub location. If you are looking for solutions to such problems, read on. Depending on your situation, a resolution may require one or a combination of the technologies discussed in this post on how to extend Wi-Fi outdoors to the garden studio.

Trends in Working from Home

As more people shift towards working from home, outdoor garden offices have become increasingly popular. However the convenience of working from your garden poses new challenges, one being how to get a stable internet connection over distance and past obstacles. In this blog post, we will discuss the best ways to extend Wi-Fi to your outdoor garden office.

What to Consider

The best solution for your outside building connectivity project depends on several factors. For example, distance to your outbuilding, continuity, and quality of the connection. Is the internet required for a purpose where dropouts and lag can be tolerated or is the garden studio used for a home office or online gaming where low latency and fast speeds are paramount? Let’s look at the pros and cons of the 4 best ways to extend WiFi to your Garden Studio, annex building, garage conversion, or portacabin. Further in this post, we will also look at the solutions that are not recommended and the reasons why. 

Power Line Adapters

Power line adapters use electrical wiring to create a network by plugging them into your electrical wall sockets. This is a simple way of extending your network. However, there are limitations as to where you can extend internet. If the garden building is on the same ring main, then power line adapters are more likely to work. Due to the ease of installation, it’s the lowest-cost option. If you’re not too concerned with occasional dropouts and don’t need a reliable connection all the time. This is the best solution if you’re on a budget and a solid connection is not imperative.

Pros

  • Cost-effective 
  • Simple installation

Downsides

  • Only effective if the router is on the same ring main
  • The connection can be flaky and unstable

Hardwired Ethernet Cable

Hardwired Ethernet cable with a wireless access point is a very reliable method of getting fast and secure WiFi reliably to your Garden building. It is guaranteed to distribute the internet at speeds and quality similar to the speeds received straight to your router. The outbuilding should ideally be less than 100 meters away from the router for optimum throughput and cost efficiency. Opt for a wireless access point to enable the seamless hand off functionality. This means where you have a correctly configured network. Your phone or tablet will automatically connect as if you were in your home. With this solution you can also utilise WiFi calling, handy if mobile signal is a problem.

To install Wi-Fi in your garden office, use good quality external grade Cat 5e or Cat 6 cable. The correct cable needs to have a solid copper core with the right type of plastic sheath, to protect it from the rain and UV. This will not only give you the fastest most reliable throughput but will also provide a solution to connect your garden office to the internet for durability and longevity.

Pros

  • Fastest throughput speeds with very low latency
  • No ongoing equipment rental costs
  • No unsightly wires and kit cluttering up your home
  • Uses PoE – no power source required for the wireless access point 

Downsides

  • Unsuitable for distances over 100m
  • Some obstacles may prevent the cable run

Point to Point (PtP/P2P) or Wireless Bridge

It is possible to share wifi over long distances with PtP or multi-point network bridging technology. It works like a long-range WiFi extender for outdoors. A basic system requires a sender and a receiver, these devices need to be positioned high up, usually attached to a building or pole. A clear line of sight is required between the sender and receiver. The signal will be adversely affected when there are obstacles such as trees or buildings.

This solution is useful if you wish to share internet between cabins located long distances away from each other. A more complex system can be implemented in a holiday park where you need to distribute internet from the main source or hub to many lodges or caravans. Many businesses, campuses, hospitals, and apartment complexes use Point-to-Point WiFi Bridge systems because they can offer a lot of flexibility in terms of bridging and spreading an internet connection from a single source of internet.

Point to Point systems delivers fast internet, without too much loss of bandwidth and latency from the main hub. However, they are not as fast as a cabled solution. They are reliable delivering a good quality of service. One of the downsides to this system is that there is a single point of failure so if the main sender goes down then all of the others will lose internet, it doesn’t happen very often but should be considered when selecting a suitable solution.

Pros

  • Coverage over a long distance or large area
  • Fast connection, not too much loss from the router
  • Secure
  • Cost-effective over large distances/areas compared to a cabled solution
  • Cover larger distances in undeserved and remote areas

Downsides

  • Doesn’t support the fastest throughput speeds
  • Possibly a single point of failure could take the internet offline for all users

4G or 5G with Unlimited Data SIM

You can insert a SIM card into a mobile router or a 4G/5G router.  If there is no sim slot you could check to see if it supports a USB dongle that can accept a sim card.  Also, you will need a compatible mobile data plan from a mobile network operator that has good 4 or 5G coverage in your area.

This can be a good solution if there is no way of getting an Ethernet cable or there is no clear line of sight for PtP bridging. For this solution to work you will need good mobile data coverage in the location and don’t mind a monthly cost for the unlimited data sim. This is also slightly less reliable as the bandwidth is dependent on the availability and quality of mobile signal in your area and can vary at any given time. 

Pros

  • A good option when a cable and PtP are not viable
  • Low installation costs
  • Would prefer to pay monthly
  • Can provide a reasonable solution if continuous connectivity not essential

Downsides

  • Won’t work adequately if mobile signal coverage is an issue in the area
  • There is an ongoing monthly cost
  • May experience down time or slow speeds depending on other usage at the time

Internet Connectivity to Portable cabins

Depending on the location of the temporary office, distance from the main internet connection obstacles in-between and the ability to route an Ethernet cable. Its possible to implement one or more of these solutions to connect portable offices to the main network. Providing a robust and stable connection capable of supporting multiple users for an office set up.

Extend Wi-Fi to your Garden Office

Long-range Wi-Fi Extenders and internet boosters also known as mesh systems are not recommended as a way of reliably getting Wifi in the garden room. Mesh WiFi Extenders don’t typically boost the signal very well through walls, these systems also struggle to send the internet over enough distance to provide a usable connection outdoors. You could spend a lot of money on the system and there’s no guarantee of a continuous or stable internet connection once you have invested your money buying the kit, so for these reasons, it’s best to give the mesh/booster systems a miss.

In Summary

All things considered, the best way to get WiFi to your garden office building depends on your requirements. Are cable routes available and is the outbuilding less than 100 meters away from the router? Where there is a cable route, a hardwired cable will deliver the fastest, most reliable, and cost-effective internet connectivity for one or more end users. Where the building is over 100 meters or you would like the users to connect from multiple locations dotted around a large area, then a PtP wireless bridge would be a good choice, providing near full throughput from the router. 

If you require internet in your garden bar, hot tub area, driveway, or for WiFi calling if your mobile cellular signal is poor. Outdoor access points can be used to solve these problems, but only viable if these areas are close to the main building. Where a temporary or lower installation cost solution is required a mobile unlimited SIM will give a decent internet service. Providing there is good 4 or 5G in the area and the odd dropout or service slowdown can be tolerated. The most budget-friendly but high-risk solution is power line adapters. However, be prepared that once you have made the purchase and installed them, the connectivity may not be fit for purpose or work at all. Depending on your home’s electrical wiring. They can provide an unstable solution that may not be reliable enough for remote working or gaming. Buying a WiFi Booster for your garden or extending the WiFi using a mesh system is not recommended, in our experience, they just don’t amplify signal well over such distances and they don’t perform well at getting a good Wi-Fi signal to penetrate walls.

I hope you have enjoyed this post on How to Extend WiFi to your Garden Office . If you would like further information, don’t hesitate to get in touch. Check out our website, drop us a mail or give us a call.

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Common Home Technology issues caused by a poor WiFi signal
The common signs that the time has come to upgrade your home network.

When should you consider that it’s time to upgrade your home Wi-Fi? In this post, I discuss 5 of the tell-tale signs that your household’s tech needs have outgrown the capacity of your current home Wi-Fi system. We discuss methods to check if your broadband subscription needs upgrading or there are line faults that need fixing. If the five common home technology scenarios discussed are familiar occurrences. Finally I discuss how to restore online harmony. With a strong and stable connection throughout your home.

The 5 Signs it’s Time to Upgrade your Home Wi-Fi

Fluctuating Audio/Video Quality During On-line Video calls

Have you been in the middle of a video call with colleagues when your audio suddenly distorts and becomes inaudible? Or the video image freezes and you drop out of the conversation completely. It’s embarrassing and sometimes costly. This random problem often leaves you wondering why some times your Wi-Fi connection seems ok. Then other times you can barely manage to get anything done around slow connectivity and complete disconnects.

Buffering Entertainment Systems

Have you ever settled down to stream your favourite series and found yourself watching the buffering circle turning? This irritating situation is a symptom of your smart TV not receiving an adequate Wi-Fi signal to download the content quickly enough.


Lag During On-line Gaming

This common issue occurs when the device connected to the Wi-Fi is not communicating fast enough with the router. Therefore, the experience is a noticeable lag when online gaming. The most efficient and fastest method to transport data is via a cable from the console, PC, or tablet to the router. Where this is not possible, most up-to-date, correctly configured home Wi-Fi installations will support data throughput so that the gaming experience is unaffected.


Home Security System Disconnects

Many modern CCTV and Alarm systems rely on a consistent and stable connection from the device to the internet. For example, if your cameras frequently drop offline, you will find that most features will not function as intended. You may get flaky video when viewing your property remotely or missing footage if you ever want to playback the footage.

Wi-Fi not Reaching Outside 

Technology continues to provide us with many helpful and convenient applications both in and around the home. There are many reasons why it is increasingly important to have a strong and consistent internet connection outdoors. Examples include charging and communicating with your EV (Electric Vehicle) and continuous and reliable functioning of home security systems. Adequate Wi-Fi reach is essential for music and internet access in your garden patio, bar, or office areas. All these examples are reliant on reliable and consistent Wi-Fi. Distance from the router is a common reason for this problem and a sign that an upgrade to your home Wi-Fi network is overdue.

Possible Reasons

If one or more of the above scenarios blight your online time. Your current setup may be creaking under the strain. There is a good chance that it’s time to upgrade your home Wi-Fi network. There are a few possible causes to consider. One or more of your Network devices could be overloaded and not have enough capacity to cope with the activity. Other things to consider are a home network bottleneck or a problem with the broadband service to your home. In most cases, the root cause of home internet connectivity issues is the distance to the nearest Wi-Fi router, booster, or access point.


Do I Upgrade my Broadband Subscription or Overhaul my Home Wi-Fi Set up?

Technology is continually advancing, so it makes sense that your home Network should also be up-to-date to best support your tech. Wi-Fi 6 is the latest network protocol. It provides a greater streaming capacity for all your Wi-Fi 6 compatible devices to communicate effectively with your router. Wi-Fi 5 is still a viable protocol and supports ample capacity, speeds, and device compatibility. Meeting the performance needs of most households. Leading us to the next question; do I upgrade the broadband subscription or optimise and distribute my bandwidth more efficiently?

You can assess if your home has reached broadband capacity by following our handy guide How to Test the Wi-Fi Signal Strength in your Home.

This blog walks you through testing broadband to your property. Then compare the strength and quality of Wi-Fi signals in various locations around your home.  

How to Upgrade your Home Wi-Fi

If the bandwidth to your home is ample reliable and consistent. You might be planning a new tech purchase, signing up for a streaming subscription, smart home automation, installing a security system, or purchasing an electric car. Bearing in mind these will all add extra overhead to your network. The next step is to consult a professional Wi-Fi engineer to assess how to distribute the available bandwidth where you need it.

In conclusion, installing a quality home network, correctly, will provide the infrastructure to support all your devices and systems to their optimum potential. It’s worth overhauling your home network infrastructure to prevent any pesky, annoying, and sometimes embarrassing connectivity issues. Now you can easily spot the signs that it’s time to upgrade your home Wi-Fi. If you would like further information, don’t hesitate to get in touch. Check out our website, drop us a mail or give us a call.

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NetLinx Cabling is a 5* rated business on Google

Here's what our customers are saying about us.

Bridie Tane
Bridie Tane
02/05/2022
Very professional and knowledgeable - completely solved the persistent problems we’d been having with our wi-fi and Sky set-ups. Excellent service, would thoroughly recommend.
Andy Pennick
Andy Pennick
05/04/2022
Good quality and well installed - very happy with the service. Chris provided us with advice on the best solution to get wifi out to our home office which is some way away from the house. The install went smoothly and we have since had a good quality and stable connection. Thanks!
Suzanna Payak
Suzanna Payak
10/03/2022
Used NetLinx Cabling to overhaul and fix ongoing Wifi issues my boss was experiencing at his home address. Chris, Jamie and the team provided 10/10 service and help from my initial enquiry all the way to resolution. They were tidy, efficient and friendly, resolving the issues quickly with their workmanship being to a incredibly high standard. I couldnt recommend them more. We will be using them again at other projects within the business. Thanks again :). Suzanna
Simon Bailey
Simon Bailey
05/03/2022
Excellent service. The team couldn't do enough to ensure we got everything we needed. Would definitely recommend to anyone who was looking for network installs either in the home or business.
Ian Fitzpatrick
Ian Fitzpatrick
02/03/2022
Fantastic job overhauling the home network. Having tried multiple solutions to conquer WiFi over the years, Chris and Jamie were able to come in, do the analysis and recommend a real world solution. Using trusted branded equipment, the end result has been fantastic with end to end coverage. If you need a network solution that 'just works' rather than the sales hype you get from the usual providers, then I can't recommend highly enough. Give them a call, you won't be disappointed!
shahnaz khan
shahnaz khan
03/01/2022
Probably the best company out there for networking.!! Honest people that guide and install with the upmost respect and knowledge needed from this type of company. Pleasure to deal with which makes the overall experience easy and simple. The fact that they listened to my requirements and completed the job to such a high standard is testimony to this company The only thing you can say is thank you!!! 5* company highly recommended!!!!
Kalsoom Masood
Kalsoom Masood
24/12/2021
Netlinx installed network cabling and WiFi access point installation throughout our home. From the first point of contact, they were extremely helpful, efficient and informative. On the day the work was completed, they undertook a number of additional tasks which had not previously agreed without so much as raising an eyebrow, and their aftercare has also been excellent. An issue subsequently arose with our network provider, and not only did they take the time to guide me through a number of tests to try and identify the issue, but also spoke with the engineer that subsequently attended at my property to remedy the problem. I would not hesitate to recommend Netlinx: they are extremely professional and thoroughly deserve a 5 star rating!
Tony Richardson
Tony Richardson
24/12/2021
After initially having a single network cable installed for a teenagers games console we decided to go for a complete solution around the house. Jamie and Chris installed 4 Wi-Fi access points and additional cables to multiple Sky boxes. We have no Wi-Fi dead spots anymore and network speeds are high throughout the house. Work was completed to a very high standard with all kit and cabling hidden from view. Jamie and Chris are very polite, professional and they know their stuff. I would highly recommend them.